1. Collection and Storage of User Data:
We collect and store user data solely for the purpose of providing our services and improving your experience on our website. The types of data we collect may include but are not limited to:
- Personal identification information such as name, email address, and contact details.
- Non-personal identification information such as IP address, browser type, and device information.
- Usage information such as pages visited, time spent on certain pages, and the referring website.
All user data collected is stored securely on our servers or with trusted third-party service providers, who are also compliant with applicable data protection regulations.
2. Protection and Use of User Data:
We treat all user data with utmost confidentiality and take appropriate measures to secure it from unauthorized access, disclosure, alteration, or destruction. Only authorized personnel within Oak & Char have access to user data and are required to maintain its confidentiality. We use user data for the following purposes:
- To provide personalized services, including processing and delivering your orders.
- To improve our website’s functionality and optimize user experience.
- To communicate with you for customer support, order updates, and relevant notifications.
- To conduct internal research and analysis for enhancing our products and services.
We will never sell, trade, or rent your personal information to third parties without your explicit consent.
3. Users’ Rights to Their Data:
As a user, you have certain rights regarding your personal data. In accordance with international data protection regulations, including GDPR and CCPA, you have the right to:
Access Your Data:
You can request access to the personal information we have about you. We will provide a copy of this information in a commonly used electronic format.
Correct Your Data:
If you believe any of the personal information we hold about you is incorrect or incomplete, you have the right to request its correction.
Delete Your Data:
You have the right to request the deletion of your personal information from our records. However, please note that certain data may be retained for legal or legitimate purposes, such as order history or accounting needs.
Object to Processing:
You can object to the processing of your personal data if it is being used for purposes other than necessary for the provision of our services, such as direct marketing.
4. Data Security Measures:
We take the security of user data seriously and implement appropriate technical and organizational measures to protect it. These measures include, but are not limited to:
- Encryption of sensitive data during transmission using Secure Sockets Layer (SSL) technology.
- Regular security assessments and vulnerability testing of our systems.
- Restricted access controls to user data through authentication and authorization mechanisms.
- Compliance with industry standards and best practices in information security.
5. Third-Party Data Sharing:
We do not share user data with third parties, except for specific circumstances:
- Trusted service providers: We may share personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are required to maintain the confidentiality of the information and only procese it on our behalf.
- Legal compliance: We may disclose personal information if required by law, court order, or legal process.
- Merger or acquisition: If Oak & Char participates in a merger, acquisition, or sale of its assets, user data may be transferred as part of the transaction, provided that the receiving party upholds a similar level of data protection.
6. Google Analytics:
To collect and analyze traffic data and enhance our website’s performance, we use Google Analytics. Google Analytics utilizes cookies and similar technologies to track user interactions with our website. The data collected is anonymized and used solely for generating statistical reports on website traffic.
8. Contact Us:
Email: [email protected]
Address: Oak & Char, 123 Street, City, Country
Last Updated: 13-Jun-2023