Effective Date: 13-Jun-2023
1. Information We Collect
We may collect the following types of information from users for the purpose of providing and improving our services:
- Personal Information: We may collect personal information, such as your name, email address, phone number, and any other personal information you voluntarily provide to us.
- Log Data: When you use our website, we automatically collect certain information, including your IP address, browser type, operating system, referring/exit pages, clickstream data, and other types of data commonly shared by web browsers and servers.
2. Data Storage and Retention
3. Data Usage and Processing
Oak & Char uses the collected data for the following purposes:
- To provide and maintain our services.
- To analyze and improve our services.
- To communicate with you, either through email or other means, to provide you with information or updates about our services.
- To help diagnose and resolve technical issues.
4. Data Security
We implement appropriate technical and organizational security measures to protect the security and confidentiality of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
5. Users’ Rights
As a user, you have certain rights regarding your personal information. Subject to applicable laws, these rights include:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request correction of any incorrect or incomplete personal information we hold about you.
- Deletion: You may request the deletion or removal of your personal information.
- Objection: You have the right to object to the processing of your personal information and request restrictions on how we process your data.
- Restriction: You may request restrictions on the processing of your personal information.
To exercise any of these rights, please Contact Us using the information provided at the end of this policy.
6. Third-Party Data Sharing
We do not sell or trade your personal information to third parties without your consent. However, we may share your personal data with authorized third-party service providers who assist us in operating our website and providing our services. These service providers are required to adhere to adequate privacy and security measures.
7. GDPR and CCPA Compliance
Oak & Char makes reasonable efforts to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
8. Children’s Privacy
Our website and services are not intended for use by individuals below the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us and we will promptly delete such information from our servers.
10. Contact Us
Last updated: 13-Jun-2023